COMPLETE IT MANAGED SERVICES
Fully managed, optimized and secure end-to-end network infrastructure and services. We’ll assist to facilitate and integrate your business strategy with your network needs. We can cover all aspects of your network; hardware, data protection and storage, server architecture and security. Focus on running your business, not your IT network.
B2B Managed Service Provider
Infinity Network Solutions (INS) is a Business to Business (B2B) Managed Service Provider (MSP). We’ve been servicing North American clients with a concentration on Southern Ontario for over a decade. We provide timely and expert Information Technology (IT) solutions to a wide array of business segments including Agriculture, Corporate, Education, Government, Health, Not for Profit, Manufacturing and Retail.
HERE FOR YOU
We act us your internal IT staff providing help desk, project and IT security needs. We advocate for you when dealing with technology vendors, ensuring quick turnaround and resolution of issues.
Providing COMPLETE IT MANAGED SERVICES whereby your servers, computers and devices are under the control of a centralized management system which maintains security patches, updates to installed software and proactive, scheduled maintenance.
GUARANTEED UPTIME
Infinity Network Solutions Managed Services are in continuous contact with over 3000 devices. If any of your businesses’ hardware under management reports an error, a service ticket is automatically generated and routed to the appropriate resources for review and resolution. We’re always there, watching and ensuring that you have business continuity and guaranteed uptime.
SCHEDULED MAINTENANCE
We have weekly scheduled maintenance for your businesses’ hardware whereby pre-tested security patches and updates from Microsoft, Adobe, Java, Firefox and Chrome are installed. As well, proprietary pro-active maintenance routines are ran that ensure your servers and desktops will be running at optimal efficiency. All of this is done seamlessly.
REMOTE MONITORING
Infinity Network Solutions remote monitoring tool actively monitors servers, desktops, laptops and critical network devices to identify of any issues that may affect your business. We perform pro-active system maintenance on all devices ensuring they’re running at optimal performance.
SECURITY AND PCI COMPLIANCE
Viruses, Malware, Phishing, internal and external security breaches, email hacks and data ransom are the most pervasive threat to your business will encounter. At Infinity Network Solutions we offer solutions to minimize these threats and give you peace of mind knowing you can focus on growing your business not recovering your data.
ON SITE AND REMOTE SUPPORT
Ninety percent (90%) of issues can be handled remotely through our secure support tool, (Bomgar). When you call our office a technician will answer the phone, not a cumbersome answering machine that will delay resolution of your issue. Usually we can solve the problem in the first call. Our 24×7 support coverage ensures that your downtime is kept to minimum.
